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American Tall Products

Who can wear your tall men's and tall women's clothing?

Tall Men:

These styles have all been designed to fit men who have a slim-to-regular build but happen to be taller than 6'2. In general, we offer tall men's shirts and tops in Small - 2XL in 2 tall sizes, Tall and Extra Tall. Our tall men's clothing fits men between 6’3”-7’1” who have slim, regular or solid builds. Shorter men with long limbs will find some of our styles work for them, and some men who are taller than 7’1” with slightly shorter limbs might also find styles that suit them. Two of our models for the current season are James and Keston who are both 6’7” and right on the border between our Tall and Extra Tall.

James at 220 lbs wears our Large Tall tops and Keston at 170 lbs wears the Medium Tall t shirts. In most cases, men over 6’7” require our Extra Tall lengths which are 2” longer than Tall. While these two represent the smaller side of our tall sizes (M and L), we also cater to much bigger men (XL and 2XL) over 300 lbs. 

Our tall men's pants and jeans actually fit men from about 6’0-7’4. We size all our pants by waist and inseam length ranging from waist size 28" - 42" and inseam length 36" - 40".

Tall Women: 

These styles have all been designed to fit women who have a slim-to-regular build but happen to be taller than about 5'9".  Our "Tall" length generally fits women up to about 6'1, while our "Extra Tall" length fits women up to about 6'5".  This varies depending on one's individual proportions.  We do have many customers who are shorter than 5'10", and taller than 6'5".  Our width measurements are very similar to mainstream sizing.

How do I know what tall sizes to order?

For a basic overview of our fit and tall sizes, visit our "About Us" page.  

You can also watch our “How to Fit” video for tall shirts to get more precise measurements. You will learn how to properly measure yourself. With your measurements you can then use the tall sizes chart that accompanies each style and determine the size that should fit you best. Additionally, you can look at the models and estimate if they are larger or smaller than you are. Our tall men's pants are described by waist and inseam measurement so it is fairly simple to choose the correct size. If you are still unsure, email support@americantall.com to answer all questions.
 

What if I buy the wrong tall men's or tall women's clothes online, or don't like an item?

We offer a “No Hassle Return” policy. You simply notify us of your wish to return any merchandise and if the request is within 30 days of the purchase date we will give you an authorization number. You will be refunded 100% of the purchase price (excluding shipping) as long as the item is unworn, unwashed, and undamaged. We would appreciate knowing why you are returning items so that we can better understand our customers’ needs, but you have no obligation to explain.  For more details visit our Returns Page.
 

Are these tall men's and tall women's clothes easy to care for?

In a word, yes. The gentler you are with your tall clothes, the longer they will remain looking great.  Most of our tall clothing can be machine washed and can be put in the dryer on low heat and then pressed.  If you have any other questions feel free to contact support@americantall.com.  We suggest turning clothes inside out for laundering to protect the surface from abrasion or scuffing. Cotton tall shirts do need some pressing after washing to look crisp.
 

Can I expect any shrinkage? 

Most of our garments are pre-washed/shrinkage controlled meaning you can expect roughly 2-3% shrinkage. This information can be found on each individual product page. To minimize shrinkage we recommend washing and hanging to dry or drying in as low heat as possible.

Do you offer gift cards?

Yes, we offer electronic gift cards! Upon purchase the gift card code will be emailed to you.  You can forward this to the recipient. 

Can I make requests or suggestions about product?

Our aim is always to offer stylish, high quality product that satisfies you. Our customer surveys help to determine the most sought-after items and the responses we receive from you guide product improvement and development. If you missed the latest survey, please email our customer service team at support@americantall.com with your suggestions, comments, requests, or concerns and we’ll consider these messages as we work to best serve you.

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About Us

What is American Tall?

American Tall is a young company (founded in late 2015 by father and son) dedicated to making quality tall men's and tall women's clothing for those who don't fit in regular sized clothing. We jokingly say we make tall and slim men's and women's clothing for people who are "too tall for the mall". And while our tall clothes fit slim and tall men and women, they're perfect for more solidly built, athletic, regular-build tall men and women (XS-2XL), too.

Where are you located?

Our head office is near Toronto, Canada. The address is:

American Tall

375 Annagem Blvd., Mississauga, L5T 3A7, ON

 

Some US orders ship from Buffalo, NY.

Do You Have Retail Stores?

No, we are only an online retailer!

Is Your Clothing Ethically Sourced?

Many of our products are made in Asia, which allows us to offer excellent quality clothing at reasonable prices. We regularly visit our factory partners to ensure that they are maintaining the quality standards we demand and also to witness the working conditions and environment in the factories. By working primarily in major manufacturing hubs we ensure that the factories are compliant with all the municipal and state laws governing employment minimum wage, age and insurance.

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Duty and Brokerage

Will I have to pay duty when my order arrives?

Shipments to US addresses are shipped from the US and shipments to Canada are shipped from Canada so there are no duty or brokerage costs in North America!

Shipments outside of North America will incur local duty and brokerage charges. Please note that we are not responsible for these charges.

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Shipping

 

What Are Your Shipping Options?

Please see shipping page here.  

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Returns & Refunds

What is your Return Policy?

We want you to love our clothing as much as we do.  If you're not completely satisfied with your purchase, please let us know immediately and we'll set you up with an exchange or return.   Our team is also always happy to offer recommendations to help find styles or items that will work better for you.  See full return policy details here

Please see our Returns & Exchanges page for directions on how to return your item(s) back to American Tall.

How Can I Make a Size Exchange?

Please visit our Returns page.

I Received an Item That is Damaged, What Should I Do?

If we've sent you a wrong or damaged item, please respond to the order confirmation and we'll assist you with a resolution.

 Do you offer Price-Matching for promotions and sale events?

Yes, if you notice your item/s is on sale within 30 days of placing your order please feel free to contact us and we will issue a store credit for the value of the discount difference.  

Can you combine discounts?

No, you cannot combine discounts or promotions (ie no "stacking" of discounts). 

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Contact Us

Please email support@americantall.com and we'll get back to you asap!

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Payment

What Payment Types Do You Accept?

American Tall accepts most major credit cards.  Payments are processed within Canada so occasionally we experience difficulties with some cards and their "out of country" restrictions.  We sometimes experience difficulty with Mastercard.  If you have any difficulties please try an alternate method such as Paypal or email us for help with trouble shooting.

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We hope our tall men's Clothing and tall women's clothing FAQ answered your questions regarding the American Tall brand, and our exciting selection of tall clothes. For further inquiries, please email us at support@americantall.com, and we'll get back to you as soon as we can. Thanks for choosing American Tall!

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